- reporting for duty to the company of Lifetime Network Sdn Bhd and given a little bit along with brief description of the company's operations by the assistant manager, Mrs. Norzarina and she was instrumental will supervise my work for me to be in this company.
- Adapting in practical training.
- Prepare the document that is told by the Business Operation Officer using the system in use by the company.
- Find and open the customer information to the updated.
- Learn how to fill out the registration form.
- Learn how to solve customer problems.
- learn how to identify customer status either still active or not.
- Check the status of customers that use the postpaid and broadband.
WEEK 2 ( 12 JAN 2013 - 17 JAN 2013 )
- Describes the types of broadband and postpaid to customer.
- Describes the rate of monthly payments of postpaid and broadband package to the customer.
- Makes the broadband registration to customer.
- Solve the problem the use of MMS settings via handphone to customer.
- Insert a record of sales made by the employee to the system.
- Update staff sales.
- Check the status of customers that use the postpaid and broadband.
- Makes simcard replacement.
WEEK 3 (19 JAN 2013 - 24 JAN 2013 )
- Makes payment bill to customer.
- Makes the broadband registration to customer.
- Updating software.
- Creating and maintaining computer network.
- Installing software.
- Check the status of customers that use the postpaid and broadband.
- Makes a troubleshoot broadband for customer.
- Update Order Sales for January 2013 related with postpaid and broadband into a system
- Makes simcard replacement.
WEEK 4 ( 26 JAN 2013 - 31 JAN 2013 )
- Update Order Sales for January 2013 related with postpaid and broadband into a system
- Makes a troubleshoot broadband for customer.
- Makes payment bill to customer.
- Check the status of customers that use the postpaid and broadband whether active or not.
- Makes the broadband registration to customer.
- Makes a troubleshoot broadband for customer.
- Solve the problem the use of MMS settings via handphone to customer.
- Insert a record of sales made by the employee to the system.
- Update staff sales.
WEEK 5 ( 2 FEB 2013 - 7 FEB 2013 )
- Update Order Sales for February 2013 related with postpaid and broadband into a system
- Check the status of customers that use the postpaid and broadband whether active or not.
- Creating and maintaining computer network.
- Makes simcard replacement.
- Makes payment bill to customer.
- Makes the broadband registration to customer.
- Describes the types of broadband and postpaid to customer.
- Describes the rate of monthly payments of postpaid and broadband package to the customer.
- Solve the problem the use of MMS settings via handphone to customer.
- Updating software.
WEEK 6 ( 9 FEB 2013 - 14 FEB 2013 )
- Update Order Sales for February 2013 related with postpaid and broadband into a system
- Check the status of customers that use the postpaid and broadband whether active or not.
- Describes the types of broadband and postpaid to customer.
- Describes the rate of monthly payments of postpaid and broadband package to the customer.
- Makes the broadband registration to customer.
- Check the status of customers that use the postpaid and broadband.
- Creating and maintaining computer network.
- Makes simcard replacement.
- Update staff sales.
WEEK 7 ( 16 FEB 2013 - 21 FEB 2013 )
- Update Order Sales for February 2013 related with postpaid and broadband into a system
- Repair and maintains computer network.
- Makes payment bill to customer.
- Solve the problem the use of MMS settings via handphone to customer.
- Makes the broadband registration to customer.
- Makes a registration for SKMM Rebate RM 200 for smartphone.
- Update staff sales.
- Describes the types of broadband and postpaid to customer.
- Describes the rate of monthly payments of postpaid and broadband package to the customer.
WEEK 8 ( 23 FEB 2013 - 28 FEB 2013 )
- Update Order Sales for February 2013 related with postpaid and broadband into a system
- Makes payment bill to customer.
- Makes a registration for SKMM Rebate RM 200 for smartphone.
- Update staff sales.
- Describes the types of broadband and postpaid to customer.
- Describes the rate of monthly payments of postpaid and broadband package to the customer.
- Solve the problem the use of MMS settings via handphone to customer.
- Solve the problem for customer to use the internet setting via phone.